CHRISTMAS AND NEW YEAR 2016:
Sorry! We have now past the last Royal Mail posting date for delivery before Christmas. All orders placed from 22/12/16 to 27/12/16 will be dispatched on the first posting day after Christmas : 28th December 2016.
Standard Delivery to UK is FREE
by standard parcel/2nd class post for orders over £19. Below £19 the charge is 99p. Most items arrive within 3-4 days but please allow up to 5-7 days for delivery. As Where possible orders are dispatched on the next working day.
– Express Delivery to UK – £1.49
Express Delivery service normally takes 1 to 3 working days using express parcel /1st class post. As we are based in the UK we are only able to offer this to delivery addresses with a UK postcode. Where possible orders are dispatched on the next working day.
Sometimes items from the same order are sent separately, please let us know if this would cause a problem.
– Bank Holidays and Weekends
Bank Holiday and Weekends: Please note that it is not possible to dispatch items via the Royal Mail on Bank Holidays. All items due for dispatch on a Bank Holiday will be sent the next working day.
If it Doesn’t Fit – Send it Straight Back!*
Even though you get the best prices online, being unable to pop into a fitting room is a big drawback. And we know that when it comes to maternity wear and lingerie, a loose hem or badly fitting cup, can break the deal!
As soon as your order arrives, try everything on – and if you need to return anything we’ll process it as fast as we can. If you have even the slightest concern just put it back in the post to us – our returns policy really is ‘no quibble’.
*Please note for hygiene we are unable to apply this to articles of intimate apparel such as breast pads, knickers (shorts and briefs) and tights.
How to Return an Item
A returns form will be included with your order. Use it to return any items, within 14 days of receipt, in their original condition and packaging. You’ll find a sticky label with our returns address on the top of the invoice for your convenience. It’s a good idea to obtain a ‘proof of posting’ receipt from your Post Office.
In case you haven’t got your sticky label, send your package to:
From Here To Maternity Online Ltd
The Old Workshop
Your replacement item or refund will be issued within 10 working days.
We offer free delivery on replacements in the UK
It’s sometimes difficult to choose the right size – especially over the internet. We know this and if you do need another size or prefer a different colour, please indicate this on your returns form (or e-mail us). We’ll send out your replacement as soon as possible with free delivery. Our free delivery on replacements service is equivalent to 2nd class postage. Unfortunately due to high delivery costs we are unable to offer a free replacements service outside the UK, please contact us for more details